All design systems Intercomdesign system · reference
Light interfaceMeasured www.intercom.com

Intercom

Sharp, modern customer-service platform with bold black buttons and crisp edges.

This page is styled with Intercom’s own measured values. It is a private reference for AltLeads; their logo, brand and company-only fonts belong to them.

Colours

Each role is a value read from their live website, checked against their screenshots.

Background#FFFFFF
Page behind everything

Surface#FAF9F6
Cards, panels, menus

Text#111111
Headings and body

Muted text#111111
Secondary info

Line#DEDBD6
Dividers and outlines

Accent#111111
Main button, links, selection

On accent#FFFFFF
Text on the accent

Contrast

Text on background 18.9:1Muted on background 18.9:1Text on accent 18.9:1

Every colour found on their site

#111111#FFFFFF#000000#121212#FAF9F6#0007CB#FF5600#D3CEC6#DEDBD6

Typography

Headings use Saans (company-only; shown here with the free look-alike Inter). Body text uses Saans (company-only; shown with Inter).

h1Saans · 80px · 400 · -2.4px
A complete system for
h2Saans · 24px · 400 · -0.48px
Two products, one seamless experience
h3Saans · 20px · 400 · -0.2px
Maximize productivity with an AI-enhanced inbox
pSerrif · 16px · 300 · -0.16px
Intercom is the only helpdesk with a natively integrated AI
liSaans · 16px · 400
Product

Corners & shadows

Corner sizes used

6px
4px
50px

Shadows

Shadow 1

Components, rebuilt from their values

Live and clickable. Built by us from the numbers above, not copied from their code. Sample CRM data.

Buttons

Navigation

InterestedCallbackBengaluru
Next call

Licious · Admin head

Wants a proposal before the cafeteria contract renews in March.

Tabs

Table

CompanyOwnerStatusLast touch
Zomato
Food tech · Gurugram
PRCallback18 days ago
Licious
Food tech · Bengaluru
RMInterestedToday
Delhivery
Logistics · Gurugram
ASNo answer35 days ago

Toast

Call logged · callback on Friday

Real components from their site

Cropped from Intercom’s live website. Click to enlarge.

Buttons · 4

#111111 · corners 4px · 40px
No fill · corners 4px · 40px
#FAF9F6 · corners 0px · 58px
No fill · corners 0px · 58px

Navigation bar · 1

fill #FFFFFF · square · Saans 16px

Buttons · 4

fill #111111 · corners 4px · Saans 14px
no fill · corners 4px · Saans 14px
fill #111111 · corners 4px · Saans 16px
no fill · corners 4px · Saans 16px

Icons

4 icons copied exactly from their site’s code.

Product screens

10 real screens from web image search, each linked to where it was found.

768 × 390
474 × 200
2840 × 2520
2560 × 1269
474 × 321
2560 × 1198
1688 × 856
1280 × 720
2048 × 1496
1480 × 987

Do & don’t

What makes it Intercom
  • Near-black buttons and text instead of a bright brand colour
  • Very large, tightly spaced headline type
  • Small, sharp corner radius on buttons and cards, almost square
Do
  • Use black as the primary action colour for a confident, serious feel
  • Keep button corners sharp, not rounded
  • Use big bold headline type with tight spacing
Don’t
  • Don't rely on bright colour for the primary button
  • Don't round every corner heavily
  • Don't use small, timid headline type

For AltLeads: Borrow the black-on-white primary button and sharp corners for a serious, enterprise-grade feel in the CRM.

Copy the tokens

Paste into any project to try this look.

/* Intercom · values measured from https://www.intercom.com/ · reference only, their brand belongs to them */
:root {
  --bg: #FFFFFF;
  --surface: #FAF9F6;
  --text: #111111;
  --muted: #111111;
  --line: #DEDBD6;
  --accent: #111111;
  --on-accent: #FFFFFF;
  --radius-button: 4px;
  --radius-card: 50px;
  --radius-small: 4px;
  --button-height: 40px;
  --font-heading: "Saans", "Inter", system-ui, sans-serif;
  --font-body: "Saans", "Inter", system-ui, sans-serif;
  --shadow: rgba(9, 14, 21, 0.16) 0px 5px 40px 0px;
}
Enlarged image
Intercom